Section 5 Leadership
This section is looking at the commitment of senior management to the Quailty Management Systems. Are the senior managers on the site involved actively in all the aspects of the systems? The senior management can no longer assign a member of the company to be the management representative for the QMS. When the company is being assessed for certification to ISO9001 2015 the senior management is required to provide the answers.The key areas in this section are;
accountability for the effectiveness of the QMS
Ensuring the company has a Quality Policy and key improvement targets in place and that these are communicated to the work force.
Integrating the QMS into the company business processes.
Promoting a process approach to the business and evaluating the risks to the business.
communicating to the workforce how important it is to have effective QMS in place and for the company employees to adhere to the process procedures
Most important of all is the commitment to improvement of processes for both providing the customer with his requirements and a commitment to identify opportunities for improvements in the QMS
Section 4 of the standard is headed “Context of the organisation“
What does this mean
This requires companies to identify who and what are the main influencers on the Business. Examples are;- Customers, Suppliers, Employees, Directors and Stakeholders in the Business, legislation and Standards, business location and infrastructure.
The company then needs to decide which of these are the biggest potential risk to the business growth and to develop plans to reduce the risk if possible.
I have recently had a further 2 consultants join the business to provide additional support for the business. One is based in Telford and the other in Weston super Mare. They are both qualified lead assessors for ISO9001 2015 and ISO14001 2015 in addition to working for 2 UKAS registered companies as external auditors. This now enables the business to expand its customer base to give support to companies based in South West and southern central England and also the North Midlands and counties bordering on the North Midlands from the current area covering West Midlands.
We have also linked to a consultant who works with companies looking to achieve certification to ISO27001, the information security standard, or are interested achieving the Cyber Essentials standard.
If you are interested in achieving one or more of these standards please contact me on email@example.com or complete the enquiry form on the business website http://www.philbrownconsultancy.co.uk
ISO27001, the international information and data security Standard, is a standard that offers companies the ability to demonstrate compliance with GDPR. My company can offer assistance to companies in the West Midlands, who need to demonstrate that they are compliant to ISO27001. contact me through the website http://www.philbrownconsultancy.co.uk for further details.
2 new associates have joined my business in the last few weeks; these are John Inwood of Outwood Business Services who can provide consultancy support on data and information security and prepare companies to get certification for ISO27001, the information security Standard. Also joining the consultancy is Michael Doolin of Clover HR, who is drawing on 25+ years experience working on HR for BA and PWC . Michael has set up his consultancy to provide support to SME businesses.